Our Team

Heidi Hauver

KHR Managing Director

An innovative and strategic management professional passionate about business and Human Resources transformation with over fifteen years of experience in multiple industries. Experienced leader in both the private and not-for-profit sectors with extensive networks within the community. Self motivated, goal oriented, accountable, client service focused, with stellar interpersonal skills with the ability to communicate in both official languages.

Comprehensive Business, Leadership and Human Resources experience

  • Budgeting & Administration
  • Leadership
  • Career Coaching & Counselling
  • Learning, Organizational Design & Development
  • Change, Project & Risk Management
  • Payroll, Total Compensation & Benefits
  • Coaching & Mentoring
  • Performance Management
  • Employee & Client Relations
  • Policy & Procedure Development
  • Employment Branding & Social Media Tools
  • Recruitment, Selection and Onboarding
  • Health, Safety & Wellness
  • Inclusion & Diversity
  • Strategic & Operational Planning
  • Succession, Talent & Workforce Management



Awards and Recognition

  • 2016 Hot List (Who’s Who of HR in 2016), Human Resources Director Magazine
  • Finalist 2016 Human Resources Professional Association (HRPA) Designation Excellence Awards
  • Finalist 2015 Canadian HR Team of the Year Award, HR Awards
  • Recipient 2014 Randstad Canada Vision Award, Innovation in Talent Acquisition
  • Recipient 2013 Ottawa Business Achievement Awards - HR Initiative of the Year
  • Finalist 2012 Businesswoman of the Year, Women’s Business Network Ottawa
  • Finalist 2012 Halogen Vision Award, Excellence in Talent Management
  • Finalist 2012 Recruitment Organization Award - RecruitingAwards.com
  • Recipient 2012 Ottawa Business Journal and Ottawa Chamber of Commerce Forty Under 40 Award
  • Recipient CATA 2012 Information Technology Strategic HR Leadership Award
  • Recipient 2011 VOscars Best Volunteer in a Professional Field
  • Finalist 2010 Vision Award for Outstanding Human Resources Volunteer
  • Recipient March 2010 Up-Date Magazine Community Hero
  • Recipient 2010 Carswell HR Rising Star Award
  • Recipient 2009 Athabasca University Community Leadership Award

Certifications and Training


  • Certified Coach Practitioner (CCP) November 2010
  • Certified Coaching Federation
  • Certified Human Resources Leader (CHRL) – CHRE in progress December 2008
  • Human Resources Professional Association (Ontario)

Highlighted Training:

  • Cross Cultural Training Certificate, Hire Immigrants Ottawa (HIO) (February 2017)
  • Crucial Conversations Certificate (June 2016)
  • Advanced Management Course (AMC), McGill Mini MBA Program (March 2016)
  • Communication for the Senior Leader, Niagara Institute (October 2015)
  • Executive Development Course (EDC), McGill Mini MBA Program (January 2014)
  • Finance Certificate for HR Professionals, HRPA/Certified General Accountants of Ontario (June 2012)
  • Building Leadership Resilience, Niagara Institute (October 2012)
  • The 7 Habits for Managers™ Training, Franklin Covey (January 2010)
  • Project Management Essentials, Project Management Institute (April 2009)
  • Get On Board Intermediate Level program with the Canadian Board Diversity Program (Fall 2010)
  • WSIB Ontario - Joint Health & Safety Program (Offices Sector Specific) (2009)

Community Involvement

Career Mentor, January 2016 - Present Women in Communications & Technology (WCT)

IT Sector Working Group, May 2011 – Present Hire Immigrants Ottawa

Ottawa Labour Market Planning Committee, May 2012 – Present Employment Ontario


Bachelor’s Degree, Human Resources & Labour Relations May 2011

Athabasca University (Athabasca, AB)

Human Resources Management Certificate December 2007

Applied Management Certificate December 2005

Algonquin College (Ottawa, ON)

Business Administration Diploma May 1999 Centre Formation Professionnelle (Cowansville, QC)

Speaking Engagements & Publications

  • Speaker, Working From Home: Success Strategies for Employers and Employees, HRPA 2017 Annual Conference
  • Speaker, The Flexible Workplace, Ottawa Regional Rewards Association
  • Cover Story, Advantage Magazine (advantagemagazine.ca) “Making IT Equal” (January 2017)
  • Panelist, Cross-Sector Partnerships to Make the Most of Immigrant Talent, Canadian Immigration Summit 2016 (April 2016)
  • Panelist, Board 301 - Best Practices For Non-Profit Boards, Volunteer Ottawa Learning Series (March 2016)
  • Speaker, Working From Home: Success Strategies for Employers and Employees, HRPA Dine & Learn Series (March 2016)
  • Speaker, Employer Success Story, 2016 Employer Council of Champions Summit and Awards. Going Beyond Our
  • Best Intentions: Unconscious Bias. Inclusive Leadership. Leveraging Diversity (March 2016)
  • Panelist, Connecting X, Y, Z, Queen's Innovation Summit (November 2015)
  • Panelist, Reshaping IT Roles and Responsibilities , Datacentre Dynamics (November 2015)
  • Co-Presenter, Technology & New Ways of Working Webinar, ICTC and WCT (June 2014)
  • Panelist, Making People A Priority, Canadian Management Centre (Fall 2013)
  • Co-author, There Is Strategic Value In Human Resources, with Pythian CEO Andrew Waitman, Up-date Magazine (January 2012) and Canadian HR Reporter (June 2012)

Keynote Group Executive Team

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James Baker

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Donna Baker

Managing Partner
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Heidi Hauver

Managing Partner

Delivery Team

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Meghan Baldeau

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Candace Gonzaga

Talent Consultant
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Matt Hart

Talent Consultant
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Arpita Mandal

Talent Consultant
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Jemellee Seletaria

Talent Consultant
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Kerri Brooks

Talent Consultant
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Tara Kelly

Talent Coordinator

Business & Administration Team

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Andrew Bailes

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Will Taylor

Office Manager
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Ian Langdon

Business / Marketing
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Marco DeLuca

Technology & Design